Pet TENDing to a T

Frequently Asked Questions & Answers

Does TENDmyPet offer Overnight Pet Sitting?

Yes, pets do best in their own environment following their own routines and schedules. TENDmyPet comes to clients' homes to provide care in a pet's own home.

Who Will Be My Pet's Companion During a Pet-TENDing  Visit or an Overnight Pet Care Stay?

Please note that when you book services with TENDmyPet, Elizabeth Green is the only individual who will enter your home. She does not have any pets accompany her on any pet sitting jobs and she does NOT bring anyone with her to pet sitting jobs. In addition, Elizabeth is a non-smoker.  

For added peace-of-mind for clients, a background check (passed) has been done for Elizabeth Green.  Click on the badge on the HOME page to see the verification or visit TENDmyPet's listing on Pet Sitters International. TENDmyPet can be found by a simple ZIP code search on the PSI website under their Pet Sitter Locator.

Does TENDmyPet have a backup in case of an Emergency?


Does TENDmyPet have pet CPR training?

Not yet. However, TENDmyPet is actively working with local contacts in Bend obtain certification as soon as possible.

What Services Are Provided by TENDmyPet?
A quick list includes the following services: Private Dog Walks, Pet-TENDing Visits, Overnight Pet Care, Pet Taxi Services and House TENDing or Vacation Home Checks. Please review our SERVICES & RATES page for a complete description of these services above and for our pricing.

What Payment Methods are Available?

At this time only cash or checks are accepted. Please make any checks payable to TENDmyPet. We thank you for your consideration and for your business. 

When is My Payment to TENDmyPet Due?

Payments for services are due on the first day of service. Overnights require an $80 deposit for any reservation occurring on a Holiday. 

Is TENDmyPet licensed, bonded and insured?

Yes, TENDmyPet is licensed in Oregon and in Bend. We are also insured and bonded. Furthermore, TENDmyPet is also a current member of Pet Sitters International and Professional United Pet Sitters.

Are Deposits Necessary for Overnight Pet Visits?

Deposits are required for Overnight Pet Care during the Holidays. An $80 deposit will hold your requested dates.

What Holidays does TENDmyPet observe?

Holidays include New Years Eve, New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day

What is TENDmyPet's Cancellation Policy?

TENDmyPet understands that services may need to be rescheduled from time-to-time. We are happy to adjust dates or times to help you. However, as we exclusively serves clients and their pets when services and dates are booked, please give us as much notice as possible for any changes.

Any cancellations result in lost income and declined service opportunities for other clientele. As a result, cancellation requests received with less than 24 hours notice for all services are not refundable and the minimum service fee i.e. one dog walk or a single pet visit is billable.

Overnight pet care deposits will be credited to clients in full for future use within 12 months if there is at least one week's notice for any reservation not occurring on a Holiday. Overnights cancelled during a Holiday require a notice of four weeks for a 100% return of their $80 deposit. If there is less than four weeks notice for any Holiday overnight care reservation, only a 50% credit of the deposit (a total of $40) will be issued and honored within 12 months.

How Do I Contact TENDmyPet?

Our phone number is posted at the top of our site for your convenience and listed below. Our contact information is also posted throughout our site. We have a dedicated CONTACT page.

You can even email us directly from your device via the Email Us button located on our ABOUT US page or via a form on our CONTACT page. 

We look forward to serving you! Please don't hesitate to contact TENDmyPet for a quote and a free Meet-and-Greet to get to know us for your future pet sitting needs.

TENDmyPet Contact Info:
Office Phone: 541-241-6349

Office Hours:
Mon - Sat 8:00 am to 6:00 pm
Sundays Closed (Office Only)

Calls or emails may not be immediately answered if we are out making pet sitting visits or walking dogs. All calls and emails will be returned promptly.
The above phone number for TENDmyPet is an office number. Please contact us for Elizabeth's cell phone number.

Where Can I Read Reviews on Service Provided by TENDmyPet?

Please read our Customer Reviews on our TESTIMONIALS page. 

We look forward to hearing from you to discussing your pet care needs and to meeting you and your pets. We are also happy to meet you, anytime, even if you are simply considering a service and do not yet have an immediate service date in mind.

How Do I Get Started?
  • Tell us how we might help you and your pet or furry crew via email or by phone.
  • We'll note down your dates and requests and setup a free introductory Meet-and-Greet to meet you and your pets.
  • At our meeting, we thoroughly detail your needs and requests and learn about your pet's schedule and routines, etc.
  • We customize our services to your needs and advise a final cost estimate (less any extensions per your request).
  • TENDmyPet then cares for your pet(s) with the utmost care and attention AND we follow your instructions to a T.
  • Arrive home worry-free to happy & relaxed pets. Your pet has been in gentle, caring and capable hands.
  • Let us know you have arrived home a.s.a.p. as we make extra visits if travel delays occur. We then return your keys.
  • WE THANK YOU for letting TENDmyPet serve you and your pet! Let us know when TENDmyPet may help you again!
  • Please Like Us on Facebook and Follow Us on Twitter to help us spread-the-word about our services!
  • Refer friends who book dates and services with TENDmyPet to earn $10 off your next service.
No Same-Day or Extra Fees for Last Minute Bookings 

Please contact us with any other questions or feel free to call or email us for a quote. 

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